How can we help you?

Give your customers more details about your service.

  • Order Assistance

    Need help placing an order, checking stock, or tracking your shipment? Our team is ready to guide you every step of the way.

  • Shipping & Delivery

    We ship pets’ favorite toys and gadgets worldwide with trusted carriers. Fast processing and tracking included. Need a special delivery option? Just contact us!

  • Fast Response Time

    Have a question about a product or your order? Our friendly team responds to all inquiries within 24 hours on business days. Prefer a callback? Just let us know and we’ll reach out!

  • Billing & Payments

    We make payments simple and secure. Have questions about invoices, payment methods, or refunds? Our finance team is ready to help you keep your orders running smoothly.

Send us a message!

Contact form

FAQ's

How long does shipping take?
  • U.S. warehouse: 2–6 business days.
  • International shipping: 6–11 business days depending on your location.
    You’ll receive a tracking number once your order ships.
Are your products safe for pets?

Yes! All items are made from non-toxic, pet-safe materials.

Can I return or exchange a product?

Yes! We offer a 30-day return/exchange policy for eligible items. Check our return page for details.

How do I know the right size for my pet?

Each product has a size guide. Measure your pet and compare it to ensure the perfect fit.

Do you offer free shipping?

Yes! We offer free worldwide shipping on eligible orders. Shipping costs for oversized or heavy items are calculated at checkout.

Login

Forgot your password?

Don't have an account yet?
Create account